Privacy Policy

1. Personal Information We Collect

In connection with inquiries, property introductions, viewing reservations, online consultations, and the provision of other services, the Company may collect the following information:

• Name
• Email address
• Telephone number
• Area of residence and other contact information
• Property preferences, including property type, area, price range, size, layout, and other desired conditions
• Details of inquiries, consultations, and other communications with the Company
• Other information necessary in connection with the use of the Company’s services
• Information concerning properties about which you inquire or wish to view

In connection with the use of our website, we may also collect IP addresses, browser and device information, access dates and times, pages viewed, cookies, and other access information.

2. Purposes of Use

The Company uses personal information it collects for the following purposes:

1. To respond to inquiries and consultations.
2. To provide real estate-related services, including real estate sales, leasing, brokerage, and property management.
3. To introduce properties, provide information, and make proposals based on your preferences.
4. To arrange property viewings, online consultations, and other appointments.
5. To conduct communications, investigations, contractual procedures, and related activities necessary for real estate transactions.
6. To communicate and coordinate with sellers, landlords, other real estate brokers, and other relevant parties in order to perform services requested by customers.
7. To operate and improve our services and analyze website usage.
8. To prevent unauthorized use, maintain security, and respond to problems or incidents.
9. To comply with legal obligations.
10. To conduct activities incidental to the purposes listed above.

3. Provision of Personal Data to Third Parties

Except as permitted by law, the Company will not provide personal data to third parties without the individual’s prior consent.

However, in order to facilitate real estate transactions or property inquiries requested by customers, the Company may, as necessary and in accordance with applicable laws and regulations, provide necessary information to sellers, landlords, other real estate brokers, property management companies, judicial scriveners, land and house investigators, and other parties necessary for carrying out a real estate transaction.

4. Outsourcing

The Company may outsource certain operations, including website operation, information systems, data storage, email services, and other functions, to external service providers.

In such cases, the Company will select service providers appropriately and exercise necessary and appropriate supervision in accordance with applicable laws and regulations.

5. Use of External Services and Data Storage

The Company uses cloud services provided by Amazon Web Services (AWS) and Vercel for website operation and for the storage and processing of personal information.

Information submitted through inquiry forms on our website is processed through Vercel’s Tokyo region, and personal information managed by the Company is stored primarily in the AWS Asia Pacific (Tokyo) Region (ap-northeast-1). The Company may also use email services provided by AWS for purposes such as sending notifications regarding inquiries.

When using these services, the Company implements necessary and appropriate security measures, including access control.

If personal data is handled outside Japan through these cloud services or other external services, the Company will take necessary and appropriate measures in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.

6. Cookies and Access Information

Our website may use cookies and similar technologies and collect information such as IP addresses, browser and device information, access dates and times, pages viewed, and other access information for the proper operation of the website, security, improved convenience, and understanding website usage.

Our website also uses Google Maps, provided by Google LLC, to display property locations and other geographic information on maps. On pages that use Google Maps, Google may collect device information, IP addresses, and other information through cookies and similar technologies. Such information is handled in accordance with Google’s privacy policy and other applicable policies.

Cookies may be disabled through your browser settings. However, disabling cookies may prevent certain functions of our website or external services from operating properly.

If the Company introduces Google Analytics or other third-party analytics, advertising, or tracking services in the future, information regarding the collection and use of information by such services will be provided through this Privacy Policy or other appropriate means on our website.

7. Security Management of Personal Information

The Company takes necessary and appropriate measures, including organizational, personnel, physical, and technical security measures, to prevent unauthorized access to, leakage, loss, or damage of personal data.

The Company also exercises necessary and appropriate supervision over employees and service providers that handle personal data.

Details regarding our security measures will be provided upon request to the extent that such disclosure does not compromise security.

8. Disclosure, Correction, Suspension of Use, etc.

With respect to personal data held by the Company, if an individual requests, pursuant to applicable laws and regulations, notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties, the Company will respond appropriately in accordance with applicable laws and regulations after verifying the identity of the individual making the request.

If you wish to make such a request, please contact us using the contact information below. After verifying your identity, we will provide information regarding the necessary procedures.

9. Retention of Personal Information

The Company retains personal information for the period necessary to fulfill the purposes for which it was collected or for any period required by applicable laws and regulations.

When personal information is no longer required to be retained, it will be appropriately deleted or disposed of in accordance with applicable laws and the Company’s internal management standards.

10. External Websites

Our website may contain links to websites operated by third parties. Please refer to the privacy policies of the relevant third parties regarding the handling of personal information on those websites.

11. Changes to This Policy

The Company may amend this Privacy Policy as necessary due to changes in laws and regulations, changes in our services, or other circumstances.

If material changes are made, we will provide notice by posting the changes on our website or through other appropriate means.

12. Contact Information

For inquiries regarding the handling of personal information or requests for disclosure or other actions, please contact:

GoodFill Japan Co., Ltd.
3375-773 Takakuotsu, Nasu-machi, Nasu-gun, Tochigi, Japan
Representative Director: Jeffrey Joseph Zavattero
info@goodfilljapan.com
Tel: 0287-73-8323
Fax: 050-3000-6734

Effective Date: September 28, 2026